PetBite Privacy Policy

Applies to version 1.0.0, fully on-device edition
Updated: September 30, 2026
Operator: Huahuijian (tianjin) Technology Co., Ltd. / 华惠健（天津）科技有限公司
Privacy and support: service@h2me.tech

1. Data stored on your device

Pet names, species, age, weight, breed, sex, photos, confirmed portraits, custom food notes, virtual interaction history and settings remain on your device. This version has no account, cloud sync, developer-operated business API, advertising tracking or third-party analytics. The app does not upload this data to our servers or an AI provider.

2. Photos and camera

Camera access is requested only when you choose to take a pet photo. The system photo picker reads only the item you select. Cropping, colour and coat analysis, and the comic-style effect run on the device. The effect does not infer a new pose or real emotion. Use only photos you are entitled to use and avoid photos containing sensitive personal information.

3. Food information and external links

Food reference data is bundled with the app and updated with app versions. Food names, ingredients and pet details are not sent to a server. Custom entries are matched against bundled data; unmatched entries stay local and receive no automatic safety conclusion.

Opening a reference link takes you to an external website, which may process the visit under its own policy. Pet profiles, photos and custom food entries are not appended to those links.

4. Deletion and system backups

Deleting a pet removes its related in-app photo, portrait and interaction history. Replacing or removing a saved photo also removes its previous portrait. Uninstalling the app normally removes its local app data. Device backups may contain local data according to your system settings; deleting in-app data does not delete an existing system backup.

5. Support and privacy requests

If you email us, we receive the sending address, message and attachments you choose to send, solely to answer the request. You may ask to access, correct or delete support information you submitted. Do not send passwords, keys or unrelated sensitive information.

6. Purchases, export and permissions

Premium is a one-time Apple in-app purchase with no automatic renewal. Apple processes payment and the app verifies signed transactions on the device. We do not receive payment-card information or upload the receipt to our server.

Premium can export basic pet profiles and virtual interaction summaries as JSON. The export excludes photos, portraits, custom food entries and full food-safety data, cannot be imported, and is not a complete backup. You select the destination through the system file picker. If you choose third-party storage, that service processes the file under its own policy.

The app does not request location, microphone or cross-app tracking access. Food guidance is general reference information and does not replace veterinary advice. Virtual interactions do not represent actual intake or real preferences.